Shipping Policy:
We endeavour to ensure that your artwork reaches you safely and securely. To provide a seamless delivery experience, we have established the following shipping policy:
Delivery Cost:
The delivery cost for each artwork will be determined based on the location, size, and weight of the art piece. We understand the importance of fair pricing, and our team will calculate the most suitable delivery cost for your specific order.
Specialist Courier Services:
NADA Gallery collaborates with a number of specialist courier services. These trusted partners possess expertise in handling and transporting valuable artworks. After selecting and securing your desired artwork, we kindly request you to provide us with your delivery address via email. This will initiate our delivery process. We will notify you of the calculated delivery cost within 48 hours of receiving your address.
Delivery Time Frame:
Please allow a delivery time frame of 7 days for the arrival of your artwork. We make every effort to ensure timely delivery; however, unforeseen circumstances may occasionally cause slight delays. We appreciate your patience and understanding in such cases. For international deliveries, please note that delivery time frames will vary depending on the destination country.
We understand the significance of a smooth delivery process and are committed to providing you with a reliable and convenient shipping experience.
Returns & Damage Policy:
At NADA Gallery, we prioritise your satisfaction and take utmost care to ensure the safe delivery of your artwork.
Refunds and Returns on Purchases:
14 Day 100% Money Back Guarantee
At NADA, ensuring our customers satisfaction is our foremost goal. We strive to help you choose the perfect art piece that complements your collection and space. Should you feel the piece is not quite right, you are welcome to return it within 14 days for a complete refund or an exchange free of charge.
For international returns, we kindly request that you cover the costs of return shipping, as well as any applicable customs duties, third-party handling fees, and governmental charges.
Inspection of Artwork:
We kindly request that you carefully inspect your artwork within 24 hours of receiving it. This allows you sufficient time to assess the condition of the piece and report any damage, if present.
Responsibility for Damage:
Please note that NADA Gallery cannot be held responsible for any damage reported after the 24-hour inspection period. It is essential to promptly notify us within this time frame to ensure that appropriate actions can be taken.
We’re proud to be an Art Money partner.